In this RIMS Podcast, Gallagher Bassett leaders talk about the importance of building an organization that puts people first. Mike Hessling, CEO, Gallagher Bassett North America and Rob Blasio, Managing Director, GB Specialty, discuss why it is so critical to organizational success to build the right expertise and focus on innovation. Mike will spend time discussing the role innovation plays at Gallagher Bassett, especially as it relates to building the infrastructure to empower GB Resolution Managers to do what they do best – deliver great outcomes for clients and claimants. Rob, as the leader of GB Specialty, will discuss how best to leverage internal and external resources to ensure the most experienced talent is focused on the most severe and complicated matters for their clients.
Takeaways:
- Learn how focusing on innovation can lead to more empowered teams
- Hear from industry leaders about the importance of aligning expertise with severe and high exposure claims
- Leave with action items for your business and teams
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