ERM Q&A Interviews

ERM often is described as a journey. Since organizations pursue different missions through diverse objectives, no two journeys are exactly alike. Explore this series of RIMS interviews to discover how these successful risk professionals accelerate their ERM journeys to protect and create value for their respective organizations.

Dr. Karen Hardy

There’s no bureaucracy like government bureaucracy, making major government agencies ripe for a centralized approach to risk management. Read more about how Dr. Karen Hardy has approached this challenge in her federal government career.

Lorie Graham

AAIC’s ERM program has come a long way under Lorie Graham’s leadership. The current CRO started from scratch and is now tackling tricky emerging risk issues, and proving the program’s financial value to the organization.

Dr. Lianne Appelt

Dr. Lianne Appelt has been spreading the word about ERM in various Oracle businesses for several years. Now working for Oracle’s cloud business, she discusses her plans to advance risk management in this cutting-edge technological space.

Kyle Van Hoeven

Kyle Van Hoeven has found her calling in ERM at Westfield Group, where she designed the program starting with a blank sheet of paper. Read more to learn how she did it, and what changes have come along in the five years since.

Jette Birkeholm Møller

Jette Birkeholm Møller isn’t a wet blanket at LEGO. As senior manager of strategic risk management, she makes sure the company’s plans stay on the path to success.

Jeff Pratt & Tom Easthope

Jeff Pratt and Tom Easthope describe the evolution of ERM at Microsoft, and how the practice has adapted to a major internal reorganization.

Meredith Stein

Meredith Stein of the National Institutes of Health shares from her experience implementing new ERM standards at a decentralized federal agency.

Anita Ingram

Anita Ingram discusses with RIMS the opportunities and hurdles of designing an ERM program from scratch, drawing on experience from Southern Methodist University and the University of Cincinnati.

Rajeev Thykatt

RIMS sits down with Rajeev Thykatt to discuss ERM at Infosys BPO, where managing enterprise risks has evolved over ten years to include multiple groups providing risk assessments under a unique governance structure.

Adrian Castillo Cisneros & Enrique Alanis

Adrian Castillo Cisneros and Enrique Alanis provide insight into CEMEX’s unique and dynamic ERM program. With roots in government intelligence practices, CEMEX’s program has grown into a mature and strategic tool for the global construction materials company.

Iman Al-Gharabally

Iman Al-Gharabally shares her learnings from building a world-class and complex ERM program at Kuwait Petroleum Corporation, where communication, flexibility and creative thinking have been among the most valuable tools for her team.

Suzanne Christensen

Suzanne Christensen of Invesco explains why no two ERM programs are alike, and provides details on her company’s innovative “risk forum” that gathers risk leaders from around the world.

Jay LeBlanc

Jay LeBlanc discusses implementing an ERM program at the Teacher Retirement System of Texas, with an approach based on building relationships, trust and a shift in the “risk culture” of the organization.

Janet Nasburg

Chief Risk Officer Janet Nasburg discusses her approach to developing and deploying the ERM program at Intuit, a $4 billion enterprise with three flagship products – QuickBooks, TurboTax and Mint.

Roland Teo

Roland Teo, Deputy Director of the Risk Management Office at Eastern Health Alliance in Singapore, discusses the evolution of ERM in the region, and how the regional healthcare system is introducing its ERM program.

Steve Pottle

Steve Pottle discusses how York University, the second largest university in Ontario, transformed its insurance-procurement unit into one focused on enterprise risk management.

Jim Presmanes

Jim Presmanes discusses how he advises the strategic risk management of Haverty Furniture Companies, Inc. to identify and understand the leading indicators of its business to more effectively allocate resources and spend.

Rafael Castillo

Rafael Castillo discusses the introduction, and operation of, a worldwide ERM program that promotes risk awareness at Molson Coors Brewing Company.

Frank Fiorille

Frank Fiorille discusses how the ERM initiative at Paychex, Inc. was able to identify and develop revenue opportunities for the company.

Monica Merrifield

Monica Merrifield discusses the evolution in the YMCA of Greater Toronto’s approach to risk management.