For nearly all organizations, success in claims management depends on more than just handling losses efficiently—it's about connecting data, technology, and safety insights to prevent incidents, reduce claim severity, and strengthen overall risk posture. In this webinar, Origami Risk will be joined by Eric Lobser of Spire Inc. to share how they've transformed their incident reporting and claims process through integrated tools, analytics, and strong collaboration with internal teams and external partners. In addition to self-administering their claims, Spire reinsures many of their risks through their captive and will speak to the benefits of true “end-to-end” claims management.
From safety and damage prevention initiatives to supporting risk management at their captive, Eric will discuss how Spire uses real-time data to drive decisions across the entire claims lifecycle—from intake and reserving through closure. We’ll also explore how their partnership with their insurer's loss control team helps inform risk mitigation strategies and how proactive communication with underwriters enhances renewal outcomes.
Note: All downloads and related contact information will be accessible to the webinar sponsor.
Key Takeaways
- Use integrated digital tools to streamline every stage of the claims lifecycle and improve accuracy, speed, and cost-effectiveness.
- Leverage safety and loss control data to inform claims strategies and reduce frequency and severity.
- Support captive performance through proactive claims management and analytics.
- Strengthen insurer relationships and renewal positioning through transparent communication and data sharing.
Speakers

Eric Lobser
Vice President of Enterprise Risk
Spire Energy

Jeff Enzinger
Senior Sales Executive, EHS
Origami Risk
All RIMS webinars are available on-demand for one year for registered participants. Each hour of a RIMS webinar is eligible for one RIMS-CRMP recertification point.
If you have any questions, please contact RIMS Professional Development Team at PD@RIMS.org or +1 212-286-9292.