ERM Q&A Interviews

ERM often is described as a journey. Since organizations pursue different missions through diverse objectives, no two journeys are exactly alike. Explore this series of RIMS interviews to discover how these successful risk professionals accelerate their ERM journeys to protect and create value for their respective organizations.

Jennifer Hills and Sean Catanese

King County is one of the largest metropolitan areas in the U.S. and its revitalization is due in part to a robust ERM program. RIMS 2018 Risk Manager of the Year Honor Roll member and King County Director of Risk Management Jennifer Hills and ERM Program Manager Sean Catanese discuss how implementing a forward-looking risk profile exercise has enhanced the county’s business planning process.

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Rebecca Cady

RIMS 2018 Risk Manager of the Year Rebecca Cady discusses how developing the ERM program for Children’s National Health System reduced costs and injuries to staff and patients, and helped it earn the prestigious national recognitions for care and safety.

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Trisha Sqrow

With millions of travelers and thousands of employees and vendors passing through the gates at Dallas-Fort Worth International Airport, Trisha Sqrow had to establish ERM processes that allowed passengers and workers to reach their destinations safely and quickly.

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Deepak Padaki

With turbulence in the rearview, Deepak Padaki of Infosys discusses how he leveraged strategic risk management techniques to help the Indian IT and business consulting firm launch a successful comeback.

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Jeff Matsen

Jeff Matsen sits down with RIMS to discuss how his ERM initiatives have prepared Edwards Lifesciences for emerging regulatory developments and how it is becoming more integrated with corporate strategy.

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Jana Utter

Jana Utter of Centene discusses ORSA, M&As, and the tools and techniques that have helped her mature ERM at a Fortune 50 company.

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Dr. Karen Hardy

There’s no bureaucracy like government bureaucracy, making major government agencies ripe for a centralized approach to risk management. Read more​​ about how Dr. Karen Hardy has approached this challenge in her federal government career.

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Lorie Graham

AAIC’s ERM program has come a long way under Lorie Graham’s leadership. The current CRO started from scratch and is now tackling tricky emerging risk issues, and proving the program’s financial value to the organization.

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Dr. Lianne Appelt

Dr. Lianne Appelt has been spreading the word about ERM in various Oracle businesses for several years. Now working for Oracle’s cloud business, she discusses her plans to advance risk management in this cutting-edge technological space.

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Kyle Van Hoeven

Kyle Van Hoeven has found her calling in ERM at Westfield Group, where she designed the program starting with a blank sheet of paper. Read more to learn how she did it, and what changes have come along in the five years since.

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Jette Birkeholm Møller

Jette Birkeholm Møller isn’t a wet blanket at LEGO. As senior manager of strategic risk management, she makes sure the company’s plans stay on the path to success.

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Jeff Pratt & Tom Easthope

Jeff Pratt and Tom Easthope describe the evolution of ERM at Microsoft, and how the practice has adapted to a major internal reorganization.

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Meredith Stein

Meredith Stein of the National Institutes of Health shares from her experience implementing new ERM standards at a decentralized federal agency.

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Anita Ingr​am

Anita Ingr​am discusses with RIMS the opportunities and hurdles of designing an ERM program from scratch, drawing on experience from Southern Methodist University and the University of Cincinnati.

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Rajeev Thykatt

RIMS sits down with Rajeev Thykatt to discuss ERM at Infosys BPO, where managing enterprise risks has evolved over ten years to include multiple groups providing risk assessments under a unique governance structure.

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​Adrian Castillo Cisneros & Enrique Alanis

​Adrian Castillo Cisneros and Enrique Alanis provide insight into CEMEX’s unique and dynamic ERM program. With roots in government intelligence practices, CEMEX’s program has grown into a mature and strategic tool for the global construction materials company.

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Iman Al-Gharabally

Iman Al-Gharabally shares her learnings from building a world-class and complex ERM program at Kuwait Petroleum Corporation, where communication, flexibility and creative thinking have been among the most valuable tools for her team.

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Suzanne Christensen

Suzanne Christensen of Invesco explains why no two ERM programs are alike, and provides details on her company’s innovative “risk forum” that gathers risk leaders from around the world.

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Jay LeBlanc

Jay LeBlanc discusses implementing an ERM program at the Teacher Retirement System of Texas, with an approach based on building relationships, trust and a shift in the “risk culture” of the organization.

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Janet Nasburg

Chief Risk Officer Janet Nasburg discusses her approach to developing and deploying the ERM program at Intuit, a $4 billion enterprise with three flagship products – QuickBooks, TurboTax and Mint.

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