Policies

Publication of Policies Notice

All policies pertaining to candidates and certified individuals are published in the Candidate Handbook and certification website. The responsibility to become familiar with and comply with all policies of the Certification Commission lies with the individual.

Commitment to Impartiality 

The certification body will act impartially in relation to certification activities, managing conflict of interest, and ensuring objectivity of its certification activities. Representatives of the Commission understand the importance of making decisions related to certification in accordance with its policies and procedures, and will exercise due diligence in doing so. All policies and procedures affecting applicants, candidates and certified persons will be made available to the public. The Commission understands threats to impartiality, which include, but are not limited to: self-interest, activities from related bodies, relationships of personnel, financial interests, favoritism, conflict-of-interest, familiarity and intimidation. The Commission will conduct periodic threat analyses to determine the potential, both real and perceived, of an individual or an organization to influence the certification processes or benefit from them.

• RIMS membership is not a prerequisite for certification.
• Achieving certification does not constitute RIMS membership.
• RIMS and RIMS-CRMP does not discriminate on the basis of sex, race, religion, national origin, marital status or physical disabilities.
• RIMS understands the importance of impartiality in carrying out its certification activities, manages conflicts of interest and ensures the objectivity of its certification activities.
  

Position on Training and Education

The RIMS-CRMP Commission does not require applicants for the risk management professional certification to take prescribed training or education programs from any company or organization. RIMS products do promote or imply success on the RIMS-CRMP or RIMS-CRMP-FED examination. The Commission does not recommend or endorse any training or education programs as preparation for the certification examination, nor does it accredit or endorse any source of education as a guarantee of success on the risk management professional certification examination. Certification is awarded solely on the basis of an individual’s ability to meet the certification requirements.

Challenging the Exam

Candidates will have an opportunity to provide feedback on the examination content and procedures regarding: 

• The technical accuracy of the examination
• Fairness in the administration of the examination.
  

Any candidate who has a concern about administrative procedures at a testing site or who has observed a breach of security or other improper conduct during a test should submit a report in writing to the RIMS Certification Department at RIMS-CRMP@rims.org within 5 business days after taking the examination.

Any candidate who has a question or a concern about the reliability, validity, and/or fairness of the exam may submit a Complaint Form to RIMS-CRMP@rims.org no later than 5 business days after taking the examination. Notes are not permitted to be removed by the testing center.

The Certification Commission will not consider reports about improper test administration procedures or test content if the reports are not submitted in writing within the 5 business-day period. Only complaints that adhere to the published policies of the Certification Commission will be considered.

Disputed Exam Results

The Certification Department employs a rigorous process to ensure that no errors occur in the scoring of exams, including a quality control scoring audit and statistical analysis of all questions. Due to the accuracy of electronically scored exams, changes as a result of re-scoring are highly unlikely. However, a candidate may request a hand-score of his or her examination by completing and submitting the Application to Hand Grade Answer Sheet with the requisite fee directly to Professional Testing Inc. Please contact the Certification Department at RIMS-CRMP@rims.org with questions. Applications received after 90 calendar days of the examination will be returned to the candidate.

Code of Ethics Complaints

The Certification Commission established and enforces a Code of Ethics that all certified individuals must follow as a condition of their certification. Any individual may file a complaint against a RIMS-CRMP certified person. The complaint must be submitted in writing to the Certification Department at RIMS-CRMP@rims.org within 10 business days following the date on which situation occurred leading to the complaint or when an individual could have become reasonably aware of the situation leading to the complaint. Complaints received beyond the deadline and only complaints that follow the published procedures of the Commission will be considered.

Due Process

The Commission respects and upholds the right of its certified persons to due process in circumstances in which a negative or adverse decision is made on the standing and status of the certified person. Due process shall apply in instances affecting an individual’s ability to earn and maintain RIMS-CRMP or RIMS-CRMP-FED certification status.

Appeal of Denial of Eligibility

If an applicant is notified that they do not meet the eligibility requirements to sit for the exam, the applicant may appeal the decision to the Commission. Requests for an appeal must be made no later than 30 calendar days after the applicant is denied. Within 60 calendar days of the receipt of the written appeal, the Commission will conclude its deliberations and notify the applicant. The decision of the Commission on the Appeal is final. Click here to download the appeals form.

Filing a Complaint

Any individual may file a complaint against a RIMS-CRMP or RIMS-CRMP-FED certified person. Individuals may also file complaints of an administrative nature or about the examination. The complaint must be submitted in writing within 10 business days following the date on which the situation occurred leading to the complaint or when the individual reasonably became aware of the situation leading to the complaint. Complaints received beyond the dead­line will not be considered. Click here to download the complaint form.

Appeal of Denial of Recertification

Applicants who are denied recertification may request reconsideration of the decision by making an Appeal to the Commission. Requests for an appeal must be made no later than 30 business days after the applicant is denied. Within 60 business days of the receipt of the written appeal, the Commission will conclude its deliberations and notify the applicant of the decision. The decision of the Commission on the appeal is final. Click here to download the appeals form.

Forms

ADA Accommodation Request Form
Appeal for Denial of Eligibility
Appeal of Denial of Recertification
Filing a Complaint